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Norma Graham 2024 Summary

Name

Date

Week Ending

This week

Office Date

Obstacles
Norma Graham 9/27/2024 Friday, September 27, 2024 Monitor and update TAP portal (TimeTAP) for appointment requests. Monitor and update TAP org box (email) for appointment and general inquiries. Monitor and verify appointment and event registrations for TAP compliance (eligibility, prerequisites). Continuous training and review of various tasks and tools with staff. NA None
Norma Graham 9/20/2024 Friday, September 20, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitor and update TAP portal (TimeTAP) for appointment requests. Monitor and update TAP org box (email) for appointment and general inquiries. Monitor and verify appointment and event registrations for TAP compliance (eligibility, prerequisites). Continuous training and review of various tasks and tools with staff. NA None.
Norma Graham 9/13/2024 Friday, September 13, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitor and update TAP portal (TimeTAP) for appointment requests. Monitor and update TAP org box (email) for appointment and general inquiries. Monitor and verify appointment and event registrations for TAP compliance (eligibility, prerequisites). Provide logistical assistance and support for current and upcoming TAP events (materials, registrations, set-up). Continuous training and review of various tasks and tools with staff. NA None
Norma Graham 9/6/2024 Friday, September 6, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitor and update TAP portal (TimeTAP) for appointment requests. Monitor and update TAP .org box (email) for appointments and general inquiries. Provide logistical assistance and support for upcoming TAP events (materials, registrations). Continuous training and review of various tasks and tools with staff. NA CAC certificate missing.
Norma Graham 8/30/2024 Friday, August 30, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests, verify compliance and eligibility requirements. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance and support for TAP event (Pre-Separation). Update TAP data in AFFIRST (informal tracker, workshops, customers). Continuous training and review of various tasks and tools with staff. NA No direct obstacles. Software application issues are being addressed by tech support.
Norma Graham 8/23/2024 Friday, August 23, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance and support for TAP event (Pre-Separation and 3-Day workshops). Continuous training and review of various tasks and tools with staff. NA No.
Norma Graham 8/23/2024 Friday, August 23, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance and support for TAP event (Pre-Separation and 3-Day workshops). Continuous training and review of various tasks and tools with staff. NA No.
Norma Graham 8/16/2024 Friday, August 16, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance for TAP event (Pre-Separation and DOL Employment workshops). Continuous training and review of various tasks and tools with staff. NA No obstacles this week!
Norma Graham 8/9/2024 Friday, August 9, 2024 Assisted the Front Desk Admin to answer phones and greet visitors . Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Verified and accepted TAP appointments in online tool (TimeTap). Provided logistical assistance for TAP events (Pre-Separation and 3-Day Workshop). Input workshop registration data into AFFIRST. Continuous training and review of various tasks and tools with staff. NA DoDTAP access still pending, waiting approval.
Norma Graham 8/2/2024 Friday, August 2, 2024 Assisted the Front Desk Admin to answer phones and greet visitors (48). Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Verified and accepted TAP appointments in online tool ( TimeTap). Input virtual workshop and registration data into AFFIRST. Completed required Cyber Awareness training. Continuous training and review of various tasks and tools with staff. NA DoDTACL access was resubmitted for approval after user's account was set up. (See Kudos...)
Norma Graham 7/26/2024 Friday, July 26, 2024 Assisted the Front Desk Admin to answer phones and greet visitors (53). Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance for TAP event (Virtual TAP: DOL workshop). Continuous training and review of various tasks and tools with staff. NA Computer access pending submission of sponsor's request for new user account.
Norma Graham 7/19/2024 Friday, July 19, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance for TAP events (Pre-Separation, TAP: DOL workshop). NA Still pending approval for CAC.
Norma Graham 7/12/2024 Friday, July 12, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance for TAP events (Pre-Separation and 3-Day Workshop). MFRC staff participated in team activities and resiliency trainings (Sexual Assault and Suicide Prevention) during the MFRC's Resiliency Day. NA Still awaiting approval for CAC, which limits my access to online tools for required tasks.
Norma Graham 7/12/2024 Friday, July 12, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical assistance for TAP events (Pre-Separation and 3-Day Workshop). MFRC staff participated in team activities and resiliency trainings (Sexual Assault and Suicide Prevention) during the MFRC's Resiliency Day. NA Still awaiting approval for CAC, which limits my access to online tools for required tasks.
Norma Graham 7/5/2024 Friday, July 5, 2024 Assisted the Front Desk Admin to answer phones and greet visitors. Monitored TAP calendar (TimeTAP) to accept appointment requests. Monitored TAP .org box (email) for appointments and general inquiries. Provided logistical support for TAP event (Pre-Separation). Continue to train with TAP team on various tasks and tools (AFFIRST, vMPF, DoDTAP). Office closures (holiday and AFDW Family Day). NA Still awaiting approval for CAC, which limits access to online tools. Visited ID/MPF office and informed that information is not in the system yet. Must wait for notification from TASS.
Norma Graham 7/1/2024 Friday, June 28, 2024 Assisted Front Desk Admin to answer phones and greet visitors. Provided logistical assistance for P&WL event (Heart Link workshop). Provided logistical assistance for TAP events (Pre-Separation and 3-Day Workshop. Monitored TAP .org box (email) for appointment and general inquiries. Monitored TAP calendar (TimeTAP) to accept appointment requests. Continuous training with TAP team on various tasks and toolsM. NA No obstacles this week. Still pending system access (CAC).
Norma Graham 6/21/2024 Friday, June 21, 2024 A good week filled with trainings. Met 1:1 with Megan to review progress on new hire CAC, access, and training. Met with TAP Team leads to discuss training opportunities such as 'shadow' during appointments and classes. Assisted Front Desk Admin to answer phones and greet visitors. Cleared scheduling for non-scheduled contacts and org box submissions for initial counseling appointments. NOTE: Short work week due to holiday and office closure (June 18 and 19). Approved by Megan to adjust hours as needed. NA No additional obstacles this week. Still pending system access (CAC).
Norma Graham 6/14/2024 Friday, June 14, 2024 As a new hire, I am still in the on-boarding phase;1st official day was Wed, June 12. Reported to the Transition Assistance Program at the Military & Family Readiness Center (MFRC), Joint Base Andrews. Megan RW left instructions for tasks with various team members. Completed staff walk-thru and introductions with MSgt Whyte. Attended one-on-one desk side trainings with Breanna, Brittany, and Taylor. Attended Day 1 and 3 of TAP Workshop Class with Courtney. Reviewed newsletter and flyer for Taylor and provided comments for her review. Attended weekly staff training presented by Community Resource Consultant. NA Pending access to various systems, duties and responsibilities were limited; however, leaders were available to self and team members for questions or concerns.